M1
Sales Is Service, Not Pressure
20 to 30 min | Part 1: The ethics and identity of the seller
Course 9
Sales without Sleaze
Question, assessment and final assessment content for the Sales Without Sleaze static course.
24 ModulesPass Mark 80%Certificate Available
Learning Outcomes
What this course helps you do
You will be able to understand and apply the course ideas across modules including Sales is service, not pressure; Courage, care and commercial confidence; The right customer is not everyone; Prospecting with dignity; Discovery conversations; Qualification, fit and mutual value; Communicating value clearly; Price conversations without apology.
Modules
Course structure
M2
Courage, Care and Commercial Confidence
20 to 30 min | Part 1: The ethics and identity of the seller
M3
The Right Customer Is Not Everyone
20 to 30 min | Part 2: Finding and understanding the right people
M4
Prospecting with Dignity
20 to 30 min | Part 2: Finding and understanding the right people
M5
Discovery Conversations
20 to 30 min | Part 2: Finding and understanding the right people
M6
Qualification, Fit and Mutual Value
20 to 30 min | Part 2: Finding and understanding the right people
M7
Communicating Value Clearly
20 to 30 min | Part 3: Communicating value and handling hesitation
M8
Price Conversations without Apology
20 to 30 min | Part 3: Communicating value and handling hesitation
M9
Objections Are Data
20 to 30 min | Part 3: Communicating value and handling hesitation
M10
Proposals That Make Decisions Easier
20 to 30 min | Part 4: Proposals, negotiation and closing
M11
Follow Up without Pestering
20 to 30 min | Part 4: Proposals, negotiation and closing
M12
Negotiation as Mutual Design
20 to 30 min | Part 4: Proposals, negotiation and closing
M13
Closing Appropriate Deals
20 to 30 min | Part 4: Proposals, negotiation and closing
M14
The Sale Begins After the Sale
20 to 30 min | Part 5: Customer care, account growth and long-term trust
M15
Account Management and Relationship Depth
20 to 30 min | Part 5: Customer care, account growth and long-term trust
M16
Pipeline, CRM and Sales Metrics
20 to 30 min | Part 6: Sales systems and sector practice
M17
Business-To-Business and Enterprise Sales
20 to 30 min | Part 6: Sales systems and sector practice
M18
Selling to Government and Institutions in South Australia
20 to 30 min | Part 6: Sales systems and sector practice
M19
Retail, Hospitality, Tourism and Event Sales
20 to 30 min | Part 6: Sales systems and sector practice
M20
Selling Expertise, Services and Consulting
20 to 30 min | Part 6: Sales systems and sector practice
M21
Selling in Sensitive and High-Trust Contexts
20 to 30 min | Part 6: Sales systems and sector practice
M22
Building Your Ethical Sales Notebook
20 to 30 min | Part 7: Integration and capstone
M23
Sales Leadership, Resilience and Standards
20 to 30 min | Part 7: Integration and capstone
M24
The Final Sales Conversation
20 to 30 min | Part 7: Integration and capstone